blue bulletin from bcidaho

Help managing chronic illnesses

Condition Support can help you manage your health

If you have a chronic health condition, Blue Cross of Idaho’s Condition Support program can help you manage it at all points along your healthcare journey.

help managing chronic illnessesMembers who are eligible for Condition Support can work directly with a care manager for health coaching if they have been diagnosed with:

  • Asthma
  • Diabetes
  • Chronic obstructive pulmonary disease (COPD)
  • Coronary artery disease
  • Congestive heart failure

Eligible members can work with a care manager who will coach them and create a personalized care plan. Care managers make sure members get the education, resources, coaching and coordination of care they need to better manage their condition(s).

Whether it’s through healthy diet and exercise, following medication instructions, regular monitoring, or lifestyle choices, Condition Support can help members reach their best health. Health depends on many factors: financial and job security, support systems, family and friends, plus emotional and physical health. We take all of this into account when we partner with members.

Condition Support services include:

  • Online coaching tools, like videos and educational materials
  • Help finding local support groups and community resources
  • Care management from a licensed healthcare professionals who will work with you one-on-one over the phone to help you set and achieve individual health goals
  • Help collaborating and coordinating care with your physician(s)

To learn more about this program, please call us 208-387-6924 or toll-free at 800-627-6655 (TTY 711). You can also email

Want healthy tips? Download Sharecare

Blue Cross of Idaho members have access to Sharecare, an app to help you eat better, lower your stress levels and be more active! To get the app, visit to create your Sharecare account, download the app and take the RealAge® Test. Do not download the Sharecare app directly from the App Store or Google Play.

Source: Sharecare


Disclaimer: This wellness program is administered by Sharecare, Inc., an independent company that provides health improvement management services to Blue Cross of Idaho members. Sharecare, Inc., does not provide Blue Cross of Idaho products or services and is solely responsible for the health improvement management services it provides.


Posted: July 20, 2022