The emergency room (ER) isn’t always the best place to go when you need care right away. If you’re sick or injured but know that it’s not life threatening, you have options:
When to go to the ER
Go to a hospital or ER for help in a life-threatening emergency, such as:
Care you get at the ER during an emergency, or what you believe to be an emergency, will be covered by your plan. However, it’s best to know which hospitals are in network so you have a plan before there’s an emergency.
Find in-network care
Use the Blue Cross of Idaho member app or call the Blue Cross of Idaho Customer Service Department at the number on the back of your member ID card to make sure you know which nearby hospitals are in network.
Posted: June 28, 2021